Tips for better Package Design
Often, the first physical product visual a consumer connects with is the container that the product comes in. Package Design can including boxes, labels, bottles, closures, and add-ons. We usually don't buy the product - we are buying the package - we don't buy white laundry detergent, we buy a box of recognizable images, colors, and text that convey Tide (or All, or whatever).
It is vitally important to design a product package to:
• Attract attention/stand out on a crowded shelf.
• Communicate a positive image.
• Be appropriate to the contents inside.
• Provide information to help the purchaser make an informed decision: contents, ingredients, directions, safety warnings.
• Encourage the desired attitude in the consumer's mind.
• Be durable.
• Be eco-friendly: minimal materials, recyclable materials, minimal shelf space.
• Be safe and convenient to hold and transport.
For Internet shopping, there may be a need for an additional image that is a 'button' or avatar that clearly represents the product. The package design may also need to translate well into a thumbnail icon for the search screen.
Companies know the importance of this 'last chance' to make a sale. This is the actual buying decision - when the consumer reaches for a specific product to put in the shopping cart. Some of these decisions are pre-meditated, others are impulsive depending on a variety of factors at the site of the purchase - price, need, desire, or the label/packaging.
Nice package design made a bit better
Concept: The ingredients of the protein bar are the focal point of the package label.
The simple, mostly text, package design is refreshing and helps this brand to stand out in a shelf crowded with options.
But, standing in a 7-11, its a bit hard to find and read the flavor - the most important variable a customer is looking for - it is small and at the very bottom. Repeat customers already know the ingredients are few and simple, they are looking for a flavor. To most customers, the flavor is the most important info on the package label. Here are some improvements (shown below right):
• Larger more prominent flavor variety.
• Place 12 g protein bar on one line in larger point size.
• Slightly smaller ingredient text, with tighter leading.
• Delete useless line art that accompanies the flavor name.
• Enlarge the product logo, but place it at the bottom.
• Delete the unnecessary reverse box behind the brand name.
• Replace the 'No' with a zero - to be consistent with the other items in the list.
• Delete the periods after B.S. BS represents one word, not two (there's a little bit of bullshit - there are additional chemical flavor ingredients).
Here are the packages from an Oklahoma bar maker:
At Walmart, on the shelf were 6 options of Degree deodorant - look at the names of the options. Who wouldn't want an Extreme deodorant? Or one that works Overtime? And a product that can help with Stress Control? Sign me up.
What do these names mean? Sounds like ad copy bullshit. So, I asked the Walmart employee restocking products - she said they referred to the different scents. I asked her "What does Extreme smell like? Is it an overbearing odor?" "When someone works Overtime, don't they start to stink? Why would I wear that?" "Sport Defense?" She smiled feebly and I walked away - she had no idea what the names meant. Nor did I.
I want their best formula deodorant. That's all - just 1 product. Maybe 2 or 3 if they have very clear scent descriptions, like fried bacon or maple glazed donut. Or, maybe Extreme4 Maple Glaze Bacon.
This is becoming quite common - the number of soda flavors available, the number of items (200?) in the Cheesecake Factory menu, and everywhere else you look in the grocery aisles. What do they know - does overwhelming the consumer pay off in increased sales? Are we impressed to the point of wanting to purchase more?
Notice how many Oreo options are available - 22 different varieties of the Oreo Cookie. When I was a kid there were 2 options - Oreo and Oreo dipped in milk.
But, they didn't offer my new favorite - the Oreo Sample Pack - a variety of new flavors so I can try several to determine my favorites.
Great idea for prepping daily pills
One of the lifestyle changes one makes upon aging is that the pile of pills taken each day grows to the point of needing some weekly or monthly pill boxes. I take about 10 pills each day - 3 in the morning and the rest with dinner. Soon after I began this new routine, I wished for a service from a drug company in which the customer would submit all pills taken with frequency and dosage. The drug company would then formulate a single pill with all of the necessary ingredients. This one pill would then eliminate the need for numerous pill bottles and pill planners. But, I suspect there are too many regulations and drug ownerships to make the idea feasible.
In late 2017, I ran across the system below, an automated compliance strip packaging system, which packages all of a person's prescription and nonprescription medications together in perforated pouches for each time of the day - in sequential order, and each package individually labeled. On Saturday morning you'd tear off the 8a package containing all the necessary pills.
“This system increases compliance, decreases trips to the pharmacy and increases the likelihood that you are getting all the medications you need for the month," Pharmacist Scott Evans said.
• It eliminates having to go sort through 10 or 12 bottles while filling a med planner each week.
• It takes the guesswork out of which tablet goes where.
• The medications are synchronized so they can all be refilled at the same time each month.
• The packaging makes for easier traveling - each package meets all labeling requirements and one has to pack only the amount for the time traveling.
Below: another option for the same concept.
A pill box system with visual reminders
Below is the system I currently use to organize and simplify which pills to take at which time of the day. I wanted to make it better than just conveying what day to take. I rearranged the daily boxes in the holder tray so that their position communicated visual clues for the status of the pills - taken already or not yet taken. When the tray is positioned on the shelf, the sightline shows the full box with the label facing dead-on to the viewer, the half full position moves the label away at an angle, and the empty position places the label in a tough to see horizontal position.
Concept: rotate the boxes within the base to convey different statuses of the contents. Visual reminders of pills taken so far that day.
Left to right:
• Monday morning: All boxes full, labels facing user.
• Friday morning: Mon-Thurs boxes empty, Friday-Sunday boxes full.
• Friday afternoon: Mon-Thurs boxes empty, Friday morning pills taken - box rotated halfway up to show half empty.
• Saturday morning: Friday box empty, box rotated up all the way, label away from user.
• Sunday night: All boxes empty.
Please be skeptical of advertising copywriters
Note the line that catches your eye - 3 Simple Ingredients. That's pretty cool. Not a lot of junk.
Wait, a closer look - It starts with 3 Simple Ingredients. Whoa, there could be many more, including junk. Note that starts with is set in a smaller point size and all lower case - like they're trying to sneak it by us without getting noticed.
A better way to check out
This happens too often, at too many stores - the cashier can't find or reach the UPC code on the package with the scan gun. He/she or the customer has to wrestle the object in position so the gun can reach it to scan the code. In the above example, the code is buried and hidden in the very lower right wrinkles. The cashier has to take the bag out of the cart to access the code.
The solution is so simple
Print 4 UPC codes - one in each upper corner, front and back of the bag. Then, no matter how the customer places the bag in the cart, the cashier can easily find it and the scan gun can reach it.
• Negatives: there are none - no additional cost.
• Positives: Great additional convenience - faster and easier checkout. Better for the cashier, the customer, and the people in line behind the customer.
Below left: Existing top of the bag. Right: Better.